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Company Policies

Client Satisfaction References:
Available on request.

Terms and Conditions:
Available on request.

O.H & S Policy:
Available on request.

Damaged Goods Policy:
Establish if damage noted on out turn report, then reported to client, freight taken via ULD depot for photos to be emailed for assessment.

Current Insurances:
Workers Compensation, Goods in Transit, Public Indemnity and Comprehensive Vehicle.

Invoicing:
Invoicing can be emailed in EXCEL format if required for extraction into compatible programs.

Complaints:
Initially sent to the manager of relevant department, written report back to client within 24 hours.